A boutique med spa with a full book by day and nobody to answer at night. New patient inquiries came in after hours, on weekends, through forms and DMs, and every one of them waited for the front desk to open.
In a business where the first spa to respond wins the booking, waiting was expensive.
What we built
A new site designed and written around the treatments patients search for
Booking on every page, not buried behind a contact form
Patient forms, FAQs, and financing in one place, so the phone rings less
Fast, mobile-first, and built to be found locally
What runs behind it
An AI booking agent answers every inquiry within seconds, day or night, and books the appointment on the spot. Email and social campaigns keep past patients coming back.
The automations in between tie it together: reminders, follow-ups, and the small tasks that used to eat the front desk's morning.
On the phone
“Nilo took the marketing off my plate and my calendar has never looked better.”Shelby, Owner, The New You Med Spa
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